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Médica

Privacy Policy


Pursuant to Articles 18 and 16 of the Federal Law on Protection of Personal Data Held by Private Parties, we inform you that MEDECH SUMINISTROS, S.A. DE C.V. (hereinafter DISTRIBUCIÓN MEDICA), with address at Av. Ejército Nacional 453, Colonia Granada, Miguel Hidalgo Borough, Mexico City, ZIP Code 11520, is responsible for the processing of the personal data you provide to us.
We collect your personal data in order to carry out various activities, including providing the products you have contracted, responding to your inquiries and offering information about our services, maintaining records for future transactions, and managing financial aspects such as invoicing and billing.
Additionally, we use your personal information to improve your experience with us, which includes evaluating the quality of our service, informing you about promotions and new products related to those you have already acquired, analyzing consumption habits, conducting periodic evaluations of our products to ensure their quality, and, in general, fulfilling our obligations to you.
Personal data collected
In order to carry out the actions mentioned above, the following personal information may be required:

  • Contact information: Name, email address, mobile phone number, social media profiles, and physical address.
  • Official identification: Documents such as voter ID, passport, or driver’s license.
  • Financial details (payment methods): Information associated with credit or debit cards.
  • Billing information: Federal Taxpayer Registry (RFC), business name, and tax address.
    Transfer of personal data
    We would like to emphasize that no data transfers requiring your consent will be carried out, except those necessary to comply with information requests from a competent authority, duly justified and grounded.
    ARCO Rights
    We emphasize that you have the right to access, correct, and cancel your personal data, as well as to object to its processing or revoke the consent you have granted for such purposes. To exercise these rights, you must submit a request in accordance with the terms established by law in Article 29, either by email to: contacto@distribucionmedica.com, or alternatively by visiting our offices located at Av. Ejército Nacional 453, Colonia Granada, Miguel Hidalgo Borough, Mexico City, ZIP Code 11520
    Data security
    Physical, electronic, and administrative security measures have been implemented to safeguard your personal data against unauthorized access, loss, misuse, or disclosure.
    We adhere to widely recognized industry standards to protect your personal information. For example, when entering sensitive information (such as your credit card number) in our registration or order forms, we encrypt such information.
    It is important to note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, despite our efforts to protect your personal information, we cannot guarantee its absolute security.
    If you use a password to protect your account and personal information, it is your responsibility to maintain the confidentiality of that password.
    Use of cookies and other technologies
    At DISTRIBUCIÓN MEDICA we use “cookies” to facilitate your login to our website and to enhance your online experience in a personalized way. A cookie is a small text file that is stored on your hard drive or device and contains information, including personal data, that can be read by a web server in the domain that issued the cookie.
    Cookies provide several benefits, including:
  • Identification of registered users when returning to the site to access previous search results, lightboxes, shopping carts, and previous invoices.
  • Time savings by avoiding the need to repeatedly enter the same information.
  • Delivery of personalized content, such as search results and targeted advertising.
  • Improved security by verifying login data and preventing fraud.
  • Remembering site usage preferences.
  • Identification of specific customers to offer real-time assistance through our online customer service.
    Our goal is to make your experience on our site easy to use and relevant.
    To achieve these objectives, at DISTRIBUCIÓN MEDICA we collaborate with partners and third parties who use cookies on our site in order to:
  • Measure and analyze overall usage and statistical volume of user information on the website, including browser activity, navigation paths, and access times.
  • Remember previous product searches and dynamically display more relevant content.
  • Track user behavior on the site, such as pages visited, email clicks, completed forms, and purchased products, in order to create personalized advertisements and communications that better meet your needs.
  • Evaluate traffic and user behavior on the site to compile activity reports for internal use only.
  • Conduct research and diagnostics to improve our products.
  • Identify users accessing the site through referrals from affiliate websites or sponsored links.
    It is important to note that this privacy policy applies only to the use of cookies by DISTRIBUCIÓN MEDICA and does not cover the use of cookies by third parties.
    In addition to cookies, we may also use other technologies, such as single-pixel gifs (also known as web beacons), on our websites and in email messages or promotional newsletters. These electronic images help us determine how many users have visited certain pages or opened messages or newsletters. We do not use these single-pixel gifs to collect personal information.
    You have the option to accept or reject cookies. Most browsers automatically accept cookies, but you can modify your browser settings to reject them. However, please note that our site is optimized to function with cookies enabled in your internet browser. If you choose to reject cookies, you may not be able to log in or use other interactive features of our sites that depend on cookies, which may negatively affect your experience on the website.
    Minors
    We do not intend to request or collect personal information from individuals under 18 years of age. If you are under 18, we ask that you do not use or provide information on this website.
    To use the Website, the User must be at least 18 years old or accessing it under the supervision of a parent or legal guardian.
    Parents or guardians of minors will be responsible for actions carried out by them as provided in these Terms and Conditions of Use, including damages caused to third parties, actions performed by them that are prohibited by law and by the provisions of this agreement, without prejudice to the responsibility of the User, provided that the User is not the parent or legal representative of the minor offender.
    Links
    We may include links to websites, including those of our third-party content providers, which may have privacy policies and practices different from those described here. We are not responsible for the privacy policies or practices of such linked sites, and we recommend that you familiarize yourself with them before using them.
    Changes to the Privacy Notice
    We reserve the right to modify the terms of this Privacy Policy at any time. In the event of changes, we will update the “last updated” date at the top of the policy. If there are material changes to this statement or to how DISTRIBUCIÓN MEDICA will use your personal information, we will notify you through a prominent notice here, on our homepage, or via email. We recommend that you review this policy each time you visit one of our sites.
    By purchasing products from DISTRIBUCIÓN MEDICA, the Client accepts our privacy policy. For any questions or clarifications, please do not hesitate to contact us.
    Contact
    Address: Av. Ejército Nacional 453, Colonia Granada, Miguel Hidalgo Borough, Mexico City, ZIP Code 11520.
    Email: contacto@distribucionmedica.com
    Last updated: April 2026